Terms and Conditions slot97 — Terms of Use Malaysia Platform

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Player") and slot97 ("We" or "Platform"). These Terms govern your entire use of the slot97.bio website and all services provided through it.

By accessing, registering, logging in, or using any part of the slot97 platform, you expressly and voluntarily agree to comply with all Terms stated herein, together with our Privacy Policy and Responsible Gaming Policy, which are considered part of this agreement.

These Terms apply to all users of the slot97 platform regardless of how they access it — whether via web browser, mobile app, or any other access method we provide from time to time.

2 User Eligibility

To register and use the slot97 platform, you must meet all of the following eligibility requirements without exception:

• You are at least 18 years of age on the date of registration.
• You are a legally eligible individual capable of entering into a binding agreement.
• You are registering in your own personal capacity and not on behalf of any third party.
• You are not on any self-exclusion list or under any ban imposed by slot97 or any relevant authority.
• The slot97 account you register must be your first and only account on this platform.

Slot97 reserves the right to request proof of age at any time and to suspend or terminate any user account found to be non-compliant with the eligibility requirements above. Any winnings obtained through an ineligible account may be voided in full.

3 Account Registration

Each user is only permitted to hold one (1) active account on the slot97 platform. Multiple account registrations by the same individual are prohibited and may result in all associated accounts being suspended or permanently deleted without notice.

During the registration process, you are required to:

1. Providing accurate, complete, and up-to-date personal information, including your full name, date of birth, email address, and phone number.
2. Setting a strong and unique password for your account and keeping it confidential at all times.
3. Completing the Know Your Customer (KYC) process by uploading a valid identification document when requested.
4. Verifying your email address via the confirmation link we send you.

You are fully responsible for all activities that occur under your account. If you suspect any unauthorised access to your account, please contact the slot97 support team immediately.

4 Deposit & Withdrawal

Slot97 supports a wide range of Malaysian local payment methods including FPX, popular e-wallets, and bank cards. All financial transactions are processed through a secure, integrated payment system with full encryption.

Deposit Terms:

• Minimum and maximum deposit limits apply and may vary depending on the selected payment method.
• All deposits must be made using a payment method registered in your own name. We do not accept third-party deposits.
• Successful deposits will be credited to your slot97 wallet within a short time.
• Slot97 is not liable for any delays caused by your bank or third-party payment service providers.

Withdrawal Terms:

• Withdrawals can only be made to a bank account or e-wallet that has been verified and registered under the same name as your slot97 account.
• Withdrawal requests will be processed within the timeframe set by our finance team.
• Slot97 reserves the right to request additional documentation for verification purposes before approving any withdrawal.
• Any attempt to withdraw funds obtained through fraudulent means or suspicious activity will be blocked and reported to the relevant authorities.

5 Bonus & Promotions

Slot97 offers a variety of bonuses and promotions to new and existing members from time to time. Each bonus and promotion is subject to specific terms and conditions stated alongside the respective offer.

• Bonuses may only be claimed once unless otherwise stated in the relevant promotion's terms.
• All bonuses are subject to the specified wagering requirements before withdrawals are permitted.
• Slot97 reserves the right to withdraw, modify, or cancel any bonus without prior notice if there is evidence of abuse or fraud.
• The use of multiple accounts or coordination between players to gain advantage from promotions is strictly prohibited.
• In the event of a conflict between a promotional offer and these Terms, these Terms shall prevail.

6 Game Rules

All games offered on the slot97 platform — including video slots, Live Casino, table games, fish shooting, and sports betting — are subject to their respective game rules accessible within the relevant game interface.

• All games use an independently certified Random Number Generator (RNG) to ensure the fairness and integrity of every game outcome.
• Settled game results are final and cannot be disputed unless there is clear evidence of a technical failure acknowledged by slot97.
• In the event of a technical disruption during gameplay, slot97 will review server records and take appropriate action based on the available data.
• Confirmed bets cannot be cancelled or modified.
• The use of automated software, bots, or any technical tools to manipulate games is prohibited and may result in immediate account termination.

Slot97 reserves the right to void any winnings obtained through illegitimate means, exploitation of technical bugs, or any form of fraud as determined by our technical team.

7 Player Conduct

All players are required to conduct themselves respectfully and ethically while using the slot97 platform, especially during live casino sessions involving dealers and other players in real time.

The following conduct is strictly prohibited on the slot97 platform:

• Use of abusive, obscene, or threatening language in live chat or any communication channel on the platform.
• Harassment, threats, or abuse directed at dealers, support agents, or other players.
• Any attempt to cheat, manipulate, or exploit the system or other players.
• Sharing account information or account access with third parties.
• Any activity that violates applicable laws.

8 Privacy & Data

Slot97 takes the protection of your personal data very seriously. The collection, processing, and storage of your personal data is carried out in accordance with our Privacy Policy, accessible at Privacy Policy page.

• Your personal data is used solely for its stated purposes and is never sold or shared with third parties without your consent, unless required by law.
• All stored data is protected with 256-bit SSL encryption and strict access controls.
• You have the right to request access, correction, or deletion of your personal data by contacting our team.
• The use of cookies on the slot97 platform is intended to enhance your user experience and is subject to our Cookie Policy.

By using the slot97 platform, you consent to the processing of your personal data as described in our Privacy Policy. Please review that document for detailed information on how we handle your data.

9 Liability Limits

The slot97 platform is provided on an "as is" and "as available" basis. While we strive to keep the platform running smoothly and securely at all times, there are certain limitations to our liability:

• Slot97 is not liable for any financial losses incurred as a result of gaming activity on the platform, including losses arising from legitimate game outcomes.
• We are not liable for service interruptions caused by factors beyond our control, such as network outages, natural disasters, or third-party infrastructure issues.
• Slot97 is not liable for any unauthorised access to your account resulting from your own negligence in safeguarding your password.
• Slot97's maximum total liability to any user under any circumstances shall not exceed the amount deposited by that user in the 30 days preceding the relevant claim.

10 Account Termination

Your slot97 account may be terminated under the following circumstances:

Termination by User:

• You may close your account at any time by contacting the slot97 support team. Any remaining balance will be returned to you after the required review and verification.
• Long-term self-exclusion requests can be submitted through your account settings or by contacting our customer support.

Termination by slot97:

• Slot97 reserves the right to suspend or terminate any account without prior notice if there is evidence of fraud, attempted money laundering, breach of Terms, or any illegal activity.
• Accounts that have been inactive for a defined period may be subject to our inactive account policy.
• In the event of termination due to a breach of Terms, slot97 reserves the right to forfeit any balance and wins in the relevant account.

11 Terms Amendment

Slot97 reserves the right to modify, add, or amend these Terms and Conditions at any time at our sole discretion. Any changes will take effect immediately upon being published on this platform.

• We will notify players of material changes via in-platform notifications or email to your registered address.
• Continued use of the slot97 platform after any changes to the Terms take effect constitutes acceptance of the amended Terms.
• If you disagree with any amendment, you must cease using the platform and close your account.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or your use of the slot97 platform, our team is available to assist you at any time.

You may reach the slot97 support team via:

• Live Chat: Available 24/7 directly on the slot97 platform — the fastest way to get help.
• Official Email: [email protected] — replies within 24 business hours.
• Messaging Platform: Via instant messaging apps supported by slot97.

All enquiries are answered in Bahasa Melayu by trained support agents who understand the needs of Malaysian players. No issue is too small or too complex for our team to handle.